DANISH SPEAKING CUSTOMER SUPPORT - TRAVEL
Descripción de la oferta de empleo
Barcelona, Spain Salary.
€ per year gross Please note candidates must already live in the Barcelona area.
Job Responsibilities.
As a customer support advisor for a prestigious travel company, you will be responsible for.
Understanding and identifying customer needs.
Listening, responding, and mediating between international travellers and accommodation suppliers worldwide.
Ensuring a high level of customer service.
Clarifying inquiries about service, payment, and technical requirement REQUIREMENTS What You’ll Do Handle customer queries with professionalism and empathy Work across Office 365, CRM systems, and internal platforms Provide fast, effective solutions with a can-do attitude Help maintain high-quality support for accommodation platform users Adapt to new processes and priorities with an open mind Deliver service that meets performance and satisfaction goals What You Bring Native Danish + Advanced English (written and spoken) Strong communication and interpersonal skills Solid computer skills (Office 365, CRM tools) A proactive, problem-solving mindset Experience in customer service or contact center work (valued) Availability to work hybrid (office + home within 100km) Flexibility for rotating shifts (, Monday to Sunday, 2 days off/week) Perks & Benefits Full-time, 39h/week contract Temporary contract with long-term potential 27 working days of paid vacation/year Health insurance option after permanent hire Flexible benefits (transport, nursery school support after probation) “Feel Good” program.
Spanish lessons, quizzes, beach volleyball, and more Modern office Free daily coffee + weekly fruit Career development in an industry-leading team Benefits.
Feel Good - program which includes Spanish lessons, quizzes with prices, free group activities such as running, beach volleyball, roller skating and much more! Free private health insurance if interested when getting a permanent contract.
Flexible remuneration in nursery school transport if interested after probation period.
A multicultural and international working environment Modern office spaces.
Free coffee every day and free fruit once a week Be part of an exciting industry leading department with great opportunities to learn and grow your career 3 weeks of Initial training and continued personal coaching Job Types.
Full-time, Permanent Pay.
€ per year
Detalles de la oferta
- Sin especificar
- 21/05/2025
- 19/08/2025
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