CUSTOMER SUCCESS TEAM LEAD
Descripción de la oferta de empleo
Hemos escalado grandes referentes del sector como Wallapop, Glovo, Banc Sabadell o Factorial, entre otros.
Enfocados en humanizar y agilizar los procesos de selección, nuestro objetivo es transformar empresas mediante la incorporación del mejor talento.
Nos caracterizamos por sumergirnos a fondo en la realidad de cada uno de nuestros partners, comprendiendo sus necesidades, pero también su esencia.
Actualmente, estamos en búsqueda de un Customer Success Lead.
Nuestro partner, una start-up, con HQ en Barcelona cuenta con + 100 empleados en poco más de 2 años, con presencia internacional y cuya aplicación, con IA, ofrece distintas técnicas de marketing y growth, con el objetivo de maximizar los beneficios a sus clientes (pymes), abriendo oficinas en Tenerife estamos buscando un referente que ayude a construir el equipo.
El Rol.
Buscamos un referente para el equipo que se está creando en Tenerife.
Este rol puede interesarte si tienes un perfil "hands on
Detalles de la oferta
- Merlin Digital Partner
- 12/04/2024
- 11/07/2024
As a valuable member of the customer success team, your role encompasses ensuring the success of our largest enterprise customers... success measurement is achieved through analyzing funnels, and proactive measures are taken to enhance client performance... requisitos del puesto completion of a master’s......
Solution oriented to provide the correct and best outcome for the customer... experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Solution oriented to provide the correct and best outcome for the customer... experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
The opportunity: we are looking for motivated customer service specialists to be part of their multicultural customer service department... the role: as a customer care advisor, your mission is to deliver premium consumer service in your language... join their international team in lisbon: bring your......
Challenge other ptm (project team member) on their activities... follow up the customer milestones: detect risks and prevent problems... qrqc (quick response quality control) rules are applied: participate to the project qrqc and ensure project team use of qrqc material/rules......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
Reports to customer support team lead job overview this is what you tell people at parties: i am working at an international, superfast-growing tech company, and we are revolutionizing hoteliers around the globe... they have a growing team of 100 heads that is working from 10 offices all over the world!......
You will focus on sales and customer service... nice to have: previous experience in sales and customer service... your day-to-day: pitch the bfi method and provide customer service support over phone, e-mail, or chat... 'nothing is impossible' mindset... advise if is the right training experience......
Parmi eux l’équipe support customer care que tu rejoindras ! nous sommes à la recherche d’un(e) customer care specialist, francophone, avec un niveau professionnel d’anglais et d’espagnol... actito espagne recrute!! deviens un expert de notre platforme et viens renforcer notre équipe customer care !......
University degree high excel and pbi abilities sales understanding of diverse market requirements financial understanding (business plan, financial kpis) good disposition to collect data on customer facilities team worker relationship building with customers and team profound background in marketing......
