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CUSTOMER SUCCESS SPECIALIST

Descripción de la oferta de empleo

🌍 Multinational📍 Barcelona - Hybrid🕒 Full time - PermanentAbout the company:🚀 World’s leading specialist in air transport communications and information technology.Mission:🎯 Advise and guide customers on standard Service Management activities leading to client success throughout the customer relationship lifecycle.🤝 Create a relationship of trust with customers, anticipate needs, and act with agility and flexibility in the face of any situation that may arise.What we are looking for:🛠️ Ability to handle service requests, solve problems, and manage risky situations in a timely and professional manner.💬 Excellent communication and customer relationship skills.💼 Knowledge in ITIL systems.✈️ Preferable experience in aviation and IT/Telecommunications.💻 Solid technical experience and problem-solving skills.About you:🤝 You love interacting with clients: Main point of contact, ensure effective communication, and understand client requirements.⌛ 2-4 years in IT Background.🌐 Strong knowledge of Network and Infrastructure is a must.🔧 Experience with troubleshooting and incidence management directly with clients.☁️ Knowledge in the Cloud. Azure is a plus.🇬🇧 Proficiency in English.Benefits:🏖️ Holidays🎁 Bonus💊 Medical Policy💰 Pension Plan📚 World-class learning.
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Detalles de la oferta

Empresa
  • Kaino
Localidad
  • En toda España
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 11/04/2024
Fecha de expiración
  • 10/07/2024
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