CUSTOMER SERVICE MANAGER- (H/M)
Descripción de la oferta de empleo
Gestión de un equipo de 2 personas.
Fijación de tareas al equipo y control de las mismas.
Análisis de KPIs y elaboración de reports con acciones de mejora.
Focalización del análisis para el equipo comercial e informar a este de posibles oportunidades de mercado.
Análisis de satisfacción del cliente.
Mejora de procedimientos.
Gestión de los leads.
Customer Service Manager- Barcelona- (h/m), requiere de:
Perfil organizado y con alta capacidad de trabajo.
Valorable experiencia en gestiñon de equipo.
Inglés Alto.
Valorable haber trabajado con CRMs.
Valorable conocimiento de Salesforce.
Excel Alto.
Detalles de la oferta
- Page Personnel ETT
- Sin especificar
- 05/05/2024
- 03/08/2024
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
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