CUSTOMER ONBOARDING SPECIALIST (MANDARIN \U CANTONESE SPEAKER)
Descripción de la oferta de empleo
Ensuring the quality of client product integrations Providing effective troubleshooting for customer queries related to their experience Monitoring and overseeing client onboarding milestones to achieve objectives Logging customer interactions in CRM systems Collaborating with clients and internal teams Skills, qualifications, and interests you need to succeed in this role.
Proficiency in Mandarin, Cantonese, and English (written and spoken) 1 year of experience in Customer Service, Sales, HR, or related fields Familiarity with the talent industry and hiring trends CRM platform experience Strong data analysis skills A deep understanding of the value of a positive customer experience Excellent communication and listening skills Residency in Barcelona or the ability to relocate soon with an NIE What's in it for you? Working hours (2 AM to 11 AM Barcelona time) Night shift allowances and possibility to work from home Indefinite contract Supportive and inspiring work environment Convenient location with access to public transport Extensive training and growth opportunities This project not the best fit for you? Feel free to check our other opportunities or send us your CV to be considered for other projects or future opportunities
Detalles de la oferta
- Sin especificar
- 17/04/2024
- 16/07/2024
Collaborate with cross-functional teams to improve the onboarding process and overall customer experience... proven experience in sales, account management, or customer support roles, preferably in the travel, tourism, or outdoor activities industry... are you passionate about outdoor activities and......
Parmi eux l’équipe support customer care que tu rejoindras ! nous sommes à la recherche d’un(e) customer care specialist, francophone, avec un niveau professionnel d’anglais et d’espagnol... actito espagne recrute!! deviens un expert de notre platforme et viens renforcer notre équipe customer care !......
Solution oriented to provide the correct and best outcome for the customer... experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
Solution oriented to provide the correct and best outcome for the customer... experience in the customer service industry and ideally in a contact centre environment... we focus on customer service, sales, and technical support solutions for clients worldwide... follow internal processes and systems......
To deliver an outstanding customer experience of the very highest level during all customer transactions via chat, email and phone, mainly inbound and to promote suitable products and services as directed by company’s clients and as required by the individual needs of each customer......
The opportunity: we are looking for motivated customer service specialists to be part of their multicultural customer service department... the role: as a customer care advisor, your mission is to deliver premium consumer service in your language... your day-to-day at work: - deal with all customer inquiries......
You have demonstrated effective customer service skills, preferably 1-2 years' experience in collections, including interaction with a large customer base... you will negotiate customer disputes to resolution and documents root cause... we are looking for a collections specialist with a high level of......
You will focus on sales and customer service... nice to have: previous experience in sales and customer service... your day-to-day: pitch the bfi method and provide customer service support over phone, e-mail, or chat... 'nothing is impossible' mindset... advise if is the right training experience......
You will be responsible to provide friendly and professional customer service in your first language... keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken... benefits: - competitive salary... performance bonus......
Requisitos del puestothe candidate : - you are proficient in german and fluent in english - you have excellent communications skills - your mantra is to give a fantastic customer service keywords to success : -team player -responsibility -problem solving... your day to day : - conduct lead management......
