CUSTOMER LIFECYCLE MANAGER (ALL DIVERSITY)

Job Title.
ustomer Lifecycle Manager (all diversity)Job DescriptionAre you passionate about sales? Do you want to work in sunny Spain?Our company Our clients belong to the top 500 business companies in the sectors IT, telecommunications, e-commerce, automotive, and financial services.
We are a multicultural company collaborating with employees from over 70 countries and more than 150 spoken languages.
We offer a great work environment, modern offices, a dynamic and young approach, with true career opportunities.
Your workplace in our office is located in the heart of Benalmádena in Spain.
our future project Become part of our success story with one of the biggest brands in the IT and Cloud Industry, providing services to many different companies from all around the world and helping them to reach their goals!We can support you in joining us asap and smoothening a relocation, too.
Also we want to build your future with us.
Therefore we offer permanent contracts and 2 positions.
Lets talk about that in our meeting!Your role as a Customer Lifecycle Manager (all diversities)Customer-facing role to execute the engagement and drive to partner hand-off; provides initial face/voice to the customer and brings in specialists as needed.
Working in our office in sunny Benalmadena, Spain, you will become a member of our team focussing on the Belgian market and bring in your excellent communication talent in Flemish.
lease note.
The Flemish language on native/bilingual level and fluent English are both mandatory requirements.
Also having the mentioned sales experience is mandatory.
Unfortunately, we can not include you in the further process without theses matches.
esponsibilities Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationshipsQuarterback sales from lead to purchase; be the main point of contact for our clients customers, leading the sales strategy, overcoming objections and negotiating successEngage with small and medium businesses across industries, company sizes and types to determine their needs and identify opportunities to fulfill their needs with our clients leading cloud technologiesObsess over our clients customers and prospects to deliver a world-class customer engagement experienceSecure customer wins for our clients cloud.
Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection ManagersPosition competitive offerings and solutions in the context of customer needs and experiencesDemonstrate verbally and in writing how customers can capture value and envision their future with our clients technologiesEffectively turn prospects and qualified leads into opportunities and revenue pipeline by filtering them through different criteriaMeet and exceed targets for net-new revenue and sales pipeline; accurately forecast sales, pipeline and usage for the products and solutions in scope; contact 200 leads and create 30 opportunities per month; maintain high daily activity, minimum ~ activities/day.
Leverage social, digital, video, chat, phone and demonstration environments to effectively reach, sell to and manage our clients customersCollect feedback from customers and articulate it back to the business.
“Voice of customer”What are we looking for?High school diploma required; BA/4-year degree preferred2-3+ years sales experience in the Belgian market with a proven track record of success is required.
Minimum 1 year IT industry experience required.
Minimum 1 year sales account management or customer management experience requiredExperience working with or selling complex software solutions preferredSpecific software certifications are appreciated, please include your certifications in your applicationA self-starter with a track record of outstanding ownership of training and skill enhancement, seek continuous quality improvementStrong interpersonal skills, excellent oral, written and verbal business communications skills in Flemish on a native/bilingual level (C1) and fluent English (B2) are both mandatory; additional French language skill is a plus.
Ability to successfully communicate with contacts via the phone (cold calling and established relationship), email, video and presentationsGeneral knowledge of the IT industry (with minimum 1-year proven industry experience), with the capacity to learn and retain knowledge about individual products and business solutions quickly and accuratelyAchievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong business collaborationSolid time management skills and ability to work independently or under supervision with a high level of integrity.
xperience using divers office and cloud software applications and CRM systemsPassion for cloud technologies and changing the worldIf you identify with this, join us!We offer.
onday to Friday to .
ontract hours.
39h/per weekFull time job with a Spanish, long term contractHelp to get your Spanish documents (NIE, social security and bank account)Relocation package (if you come from abroad)Our Employee PerksA large variety of discounts for private health insurance, language school, gym membership, scooter and car rental, IT products from leading brands, restaurants and barsWebhelp and Concentrix are ONE team now and we offer our employees company events and activities such as free yoga and salsa classes, gaming and cooking club, Webhealth Kilometer Challenge, Webhelp’s Got Talent (for all locations worldwide), volunteer programs where you can also become a passionate game-changerContinuous learning and development programs with paid trainingsNational and international mobility within our company.
We have more than 140 locations in over 35 countriesGrowth possibilities in terms of role and conditionsAttractive work environment in a new and modern office in Benalmádena (Office location.
Plaza Solymar, Benalmádena Costa)International and dynamic environmentFantastic colleagues with a winning mentalityDo you want to see what its like to work at Concentrix? Follow us on Instagram and like us on Facebook! You want to know more about this position? Recruiters Alvaro Medina Trujillo via and Jutta Pralle-Schröder via  will love to answer all your questions!#LI #CNXEMEA #EMEACNX #WEBHELP #CONCENTRIXLocation.
SP Benalmádena Costa - Plaza Solymar, C.
.
Benalmar Local 12Language Requirements.
nglish (Required), Flemish (Required), FrenchTime Type.
f you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents