TRABAJO SERVICE QUALITY CONTROL SYSTEM MADRID, MADRID

control de costos y productividad: • asegurar la disponibilidad de herramientas, equipos y materiales necesarios para las tareas del proyecto asignado...

Responsibilities encompass managing and monitoring service levels delivered by the group ssc functional leads to the group operating companies, overseeing service...

In addition, work with multiple businesses and teams to gather process and system data for integrating into a centralized service management system... gov/sites/default/files/_eeoc_knowyourrights_10_20...

Assurance of customer quality via efficient organization of internal process control... provide customer quality support by understanding customer quality requirements...

Knowledge and understanding of quality sciences and quality systems... participate in the establishment of quality specifications... we are seeking a regional quality...

Collaborate to implement the observability strategy that ensure the service control (morning flash alerts, alma, application monitoring)... collaboration with product/application/service...

Ensure the implementation of quality plans (pqp) and customized quality control plans for customer contracts according to the vestas management system... com/en/careers/our-recruitment-processdeib...

Proven track record of successfully optimizing service delivery processes... strong understanding of it service management frameworks (itil, itsm)...

Customer service orientation and experience in process improvementcopc knowledge will be an advantage... addressing and reviewing bpo external providers activities...

·        demonstrated strong service orientation with attention to detail and follow through necessary as a customer service leader... â·        manages field service...

Collaborating with external bpo service providers in an outsourcing model, you... you will be the service manager supporting the kick off, ramp-up and running activity...