TRABAJO GLOBAL CUSTOMER SERVICE MANAGER MADRID, MADRID

Estamos ampliando nuestro equipo!debido a nuestra gran expansión, seleccionamos para nuestro mega centro ubicado en el corazón de madrid un sales and customer service...

Experience as head of global customer unit (gcu), customer unit (cu), domain, or large key account... customer responsibility for the global customer unit telefonica...

Performing all other activities that are determined by / in consultation with the manager... what you will bring to the team:proactive, flexible, good customer facing...

Participate in global service meetings convened by the ssc operations director, engaging with service leads from each ssc to exchange feedback and propose improvement...

As our customer evolves, we must evolve the service we provide by ensuring seamless onboarding for new services and world class customer responsiveness when issues...

Sales teams on technical aspects of pricing, negotiation and customer service to achieve high customer retention, high business acquisitions, achieving sales targets...

Ability to set priorities, influence others, and manage customer expectations...   this role works independently alongside global csm guidelines and methodology...

Ability to set priorities, influence others, and manage customer expectations... the client success senior consultant, acting as the global engagement lead - gel...

Job description summary as the global channel partner (cp) service operations manager, you will play a pivotal role in managing and optimizing service operations...

customer management, negotiation & influencing skills... skills improving customer experience through long term client relationships... knowledge, skills and experience...

High customer service orientation... experience of heavy equipment parts/service management with emphasis on customer service salesrelevant experience in managing...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...

customer service orientation and experience in process improvementcopc knowledge will be an advantage... the main tasks of this position will be the following:ensure...