TRABAJO ET SERVICE

·vendor management and service externalization experience... ·enterprise service management (itil or equivalent certification)... ·strong understanding of it service...

•vendor management and service externalization experience... •enterprise service management (itil or equivalent certification)... •strong understanding of it service...

Proven track record in managing service delivery and meeting sla targets... demonstrate strong functional expertise and understanding/interest in end-to-end business...

Job summary： responsible for being the technical expert within the distributors service team, advisor to distributors technicians, business partners & customers...

Experience working for crm vendors on products for customer service and support; working with crm vendors in a customer service and support role; implementing, using...

Develop and implement strategies to streamline service delivery processes and improve efficiency... serve as ge and cp single point of contact with respect to service...

Maintaining key relationships into all functional teams within vodafone to deliver an exemplary service experience...   key accountabilities and decision ownership...

Evaluates issues and meets with service and supplier management as needed to ensure steady supply of materials for field service use and to evaluate service level...

Provide efficient customer service at all times... providing technical support service for incidents and requests reported via the service centre support portal...

You will enable and champion a service culture that includes on-going service improvements relating to quality and end user satisfaction... you will be working collaboratively...

Proven track record in managing service delivery and meeting sla targets... demostrate strong functional expertise and understanding/interest in end-to-end business...

Provide leads to service management and outside service sales by leveraging customer purchasing trends on service / suppliers / parts... the incumbent will be responsible...

Deep knowledge of heads of customer service and support initiatives, goals, objectives... deliver outstanding sales and service support to retain and grow the gartner...

Providing guidance to service product and service offer management in designing new pssgps in line with services architecture... aligning with stakeholders the optimal...

Test the product after service... request, and give support to, field service engineers... remote diagnostics and service of products initiation of on-site interventions...

Provide customer feedback to customer service management... other customer service assignments (10%) participate in continuous improvement initiatives...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...