TRABAJO CUSTOMER SERVICE OPERATIONAL EXCELLENCE

customer engagement:  experience directly engaging with customers... team management and leadership:  function as the direct backup for other supervisors within...

Overview the customer service global process owner (gpo) functions as the chief architect, teacher, conductor and, when required, the enforcer of the customer service...

Department: customer service reports to: customer service supervisor... customer orientation... attending operational meetings to align strategies and improve customer...

Monitor/a and report on service kpis and customer satisfaction metrics... anticipate customer needs and proactively suggest improvements or solutions to potential...

Minimum of 3 years relevant experience in a complex, fast-paced customer service environment positive, can-do attitude to ensure customer satisfaction and to go...

The associate director of performance and operational excellence will oversee it operations, enhancing performance and efficiency... the candidate will foster collaboration...

Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service...

Here we all contribute ideas, make decisions and collaborate so that each customer feels unique, special and fully satisfied with our service... additional informationpermanent...

Learning and excellence: orientation towards learning and excellence... client interaction: ability to interact with end customers, empathy, and service orientation...

customer services must follow daily the operational kpi’s to analyze inefficiencies to allow us to put in place actions to solve it, always looking for the excellence...