TRABAJO CUSTOMER SERVICE OPERATIONAL EXCELLENCE ESPLUGUES DE LLOBREGAT, BARCELONA

In this role, you will: define the product strategy for customer support, with...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... assess with business and technology to rationalize the business...

Design thinking, lean start-up), including expertise in focus group management, customer journey mapping, competitive research, and customer research...

You will further support the operational management of the portfolio of digital touchpoints...   as part of the digital touchpoints team, you will collaborate with...

Thrive in high-pressure situations and maintain a strong focus on delivering exceptional service to customers... s/he contributes to platform roadmap, strategy...