TRABAJO CUSTOMER ENGAGEMENT BARCELONA, BARCELONA

Summary the ce operations & field engagement lead holds a holistic vision of our company's field teams and also understanding and direct contact with global processes...

Collaborate closely with sales executives to provide insights and support that drive sales effectiveness and customer engagement... manage and enhance customer satisfaction...

Years of experience working in customer engagement or a similar role... main responsibilitiesanalyzing customer data to gain insights into customer behaviour...

• liaise with other departments such as customer service, merchant investigations, or payments teams as required to resolve selling partner’s issues and questions...

• liaise with other departments such as customer service, merchant investigations, or payments teams as required to resolve selling partner’s issues and questions...

Summary about the role: as customer engagement strategy partner, you will be a member of the customer experience & digital team in spain...

Role requirements essential requirements: · degree or equivalent experience, english and other language skills · solid understanding of the solution architecture...

Service personalisation: develop strategies to personalise customer interactions, enhancing customer satisfaction... implement quality improvement initiatives: use...

Lead, mentor, and develop a team of atlas customer care team, fostering a culture of continuous improvement, collaboration, and exceptional customer service...

Strategize and oversee customer success initiatives, including risk mitigation, customer adoption, and account expansion, aligning with company objectives and customer...

You will engage directly with customers through customer nurturing and planning interactions, data-driven triggered actions and reacting to inbound customer-initiated...

Lead and drive customer opportunities throughout all engagement phases (presales, sales and delivery) and architecting potential solution design...

Best-in-class people engagement activities and programs... solution oriented to provide the correct and best outcome for the customer... we´re curious: you’re autonomous...

Best-in-class people engagement activities and programs... solution oriented to provide the correct and best outcome for the customer... we're curious: you're autonomous...

Lead and drive customer opportunities throughout all engagement phases (presales, sales and delivery) and architecting potential solution design... sap/me@sap/jobs_at_sap#-e-8dfb_96fc)...

Your responsibilities rb 4p activation plan by customer ownership and execution lsm ownership activation of lsm guidelines for focus brands at customer level placement...

customer operations, sales, etc... ) to ensure ongoing customer success... meet/exceed quarterly renewal targets by proactively managing your customer portfolio...