TRABAJO TECNICOS SERVICE ITIL

·vendor management and service externalization experience... ·enterprise service management (itil or equivalent certification)... ·strong understanding of it service...

•vendor management and service externalization experience... •enterprise service management (itil or equivalent certification)... •strong understanding of it service...

Maintaining key relationships into all functional teams within vodafone to deliver an exemplary service experience...   key accountabilities and decision ownership...

Provide efficient customer service at all times... providing technical support service for incidents and requests reported via the service centre support portal...

You will enable and champion a service culture that includes on-going service improvements relating to quality and end user satisfaction... you will be working collaboratively...

Understanding of itil processes and procedures... provide high levels of support and customer service throughout the life cycle of service desk interactions in line...

•    drive continuous service improvement and increasing customer satisfaction and net promotor scores (nps) •    accountable for delivery of customer’s contractual...

Role purpose responsible for delivering the best possible service experience for standard service wrap (none service managed) customers... automotive/telematics/insurance...

Proven track record of successfully optimizing service delivery processes... strong understanding of it service management frameworks (itil, itsm)...

Good knowledge of itil framework and best practices... as the it service manager you will report to and work closely with the it service owner to define overall...

Within the delegated authority, the service desk technician will be responsible for the following: perform service desk/contact centre activities as defined in the...

itil foundations certification in the process of incident management, problem management, service level management... what are we looking for?we are looking to incorporate...

Knowledge of itil standards... process description & modellingpreparation of service reports and service mgmt... knowledge on it service mgmt...

(iso standards) develop, implement, and maintain a service governance framework applicable for service lifecycle...   conduct regular service audits to assess compliance...

•work closely with other service experts (intune and sccm) and provide basic backup for these roles office it service excellence •take part in projects as a l3 service...

You will be involved in the following tasks   mdm service design and operation •design, implement and manage vodafone’s mobile device management lifecycle process:...

Ready?                                                                                                        we are looking for a  devops service engineer - fixed...

Join vodafone hungary and build a better tomorrow!  we are looking for a  office it service expert (sccm) for our technology department      #vodafonelife  at vodafone...

Familiarity with incident, change, and problem management processes within an itil framework... engage with support teams, third parties, and business divisions...