TRABAJO SERVICE MANAGER BI TEAMS

service delivery, management, optimization... service delivery manager perfil buscado (hombre/mujer) service orientation: establishes and maintains strong relationships...

Meet customer and internal it service levels and proactively drive continuous service improvement collaboration with the service excellence team of the function...

Oversee continuous service improvement process... run & manage monthly/quarterly service reviews with customers... supervising daily operations: overseeing service...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Supports the account team/ the global or local service manager (where available)... works closely with the global service manager to develop - when needed - a global...

For the oi pilar, we are looking for a service delivery manager (sdm)... implements client feedback to refine service delivery...   crisis management quickly identifies...

At least 5 years of experience leading service teams... main tasks and responsibilities: ensure service delivery operations and hardware service repair activities...

service manager_609... • optional: experience in bi project management and service delivery management... • preferred: experience with service now...

Key responsibilities    guarantee service delivery excellence through comprehensive incident, change, service request, and problem management    ensure high-quality...

• work closely with global service desk teams to foster continuousimprovement of it services and ensure consistent end-user satisfaction... • ability to work collaboratively...

Long-term opportunity service manager, service manager... monitor and optimize service kpis... international machinery manufacturing company located in barcelona...

Technical service manager_601... we are looking for a dedicated and experienced technical it service manager to join our team at allianz... • collaborate with cross-functional...

Cai service delivery manager student... • coordination of continuous improvement in the service... the service manager student will start challenge proposed designs...

•    clear communication with service manager on progress, issues and potential escalations...   •    gain awareness of significant circumstances affecting owned...

Strong leadership skills and experience in managing multidisciplinary design teams... extensive experience as a project manager or design manager in civil infrastructure...

Active and compelling engagement of teams and stakeholders will be crucial...    the cyber service & transition manager will act as an ambassador for vodafone...