TRABAJO SENIOR ENGAGEMENT MANAGER SERVICE

Job description key accountabilities and decision ownership        lead assigned big and complex programs to completion within defined kpis     develop and implement...

We are committed to promoting inclusion for all with the belief that diversity plays an important role in the success of our business...

About the role  as our senior workplace service delivery manager, you'll be at the forefront of managing operational delivery, governance, compliance, and...

The royal caribbean group has an exciting career opportunity for a full time senior manager, revenue service & operations reporting to the director, revenue strategy...

Company: oliver wyman description: finance and risk senior consultant / associate / engagement manager who we are finance and risk is the largest of our specialised...

En este momento, estamos buscando una persona que asuma el rol de service manager (proyectos de software) para unirse a nuestro equipo técnico de dqstareasla misión...

A leading american technology company specializing in custom software application development, distributed professional teams creation, software product quality...

•    ensure all necessary knowledge transfer occurs for delivering new testing services as part of the service transition plan... •    work to address performance...

Tu misión: buscamos incorporar a un/a service delivery manager senior para reforzar nuestro equipo de major incident management (mim) en barcelona...

Role overviewwe are seeking a product manager to lead the development and growth of gametime... the software as a service platform allows hotels, casinos, and resorts...

Accurate progress reporting and issue/risk management with timely and effective escalation    engagement and management of numerous external third parties alongside...

service delivery, management, optimization... service delivery manager perfil buscado (hombre/mujer) service orientation: establishes and maintains strong relationships...

Oversee continuous service improvement process... run & manage monthly/quarterly service reviews with customers... supervising daily operations: overseeing service...

Strategic partnerships manager / strategic senior account manager - airline / aviation / airports required for an award winning and fast-growing, travel brand...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

service manager_609... • preferred: experience with service now... • plan and setup the software as a service concept for a globally available service...

Platform group manager... platform manager and dotted line to sr...   thrive in high-pressure situations and maintain a strong focus on delivering exceptional service...

Technical service manager_601... we are looking for a dedicated and experienced technical it service manager to join our team at allianz... what you bring...