TRABAJO PERSONAL BANKING SERVICE

Únete a nuestro equipo de gestión de usuarios como service manager service desk y sé parte de esta transformación... uso de herramientas tecnológicas utilizar software...

What you will do in this role    as a  customer service representative  on our team, you will:  - answer customer inquiries via email and telephone in an efficient...

Your key responsibilities as a service engineer you will contribute to the overarching implementation and operation of the critical digital investments processes...

Member service representative senior: $ (s11)... member service representative senior: high school diploma/g... member relationship, customer service new account...

Member service representative call center ii: excellent customer service focus... 6+ months experience in customer service...    member service representative call...

Experience with cloud-based service platforms (e...   experience in  field service engineering  and the  healthcare technology sector  is a valuable plus, bringing...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

personal skills: strong interpersonal organization... monitoring and reporting on the availability and performance of the service... by focusing on customer satisfaction...

Drive continuous service improvement and service development, increasing customer satisfaction and net promotor scores (nps) accountable for maintaining an industry...

•    drive 3rd party performance to improve service levels...   •    gain awareness of significant circumstances affecting owned services including incidents, problems...

service disruptions... coordinate service review meetings and track completion of agreed actions... align with the migration workstream and communicate migration...

It's about professional and personal growth... • collaborate with service owners to define and maintain a comprehensive group-it service catalogue, including slas...

Main responsibilities lead client-facing service reviews and developing workable improvement plans... as a service relationship manager, you will be passionate about...

Strong customer service skills and customer centric attitude... we service and pay our claims fairly and promptly... you will proactively support multinational underwriting...

Client service specialist - madrid... morgan asset & wealth management delivers industry-leading investment management and private banking solutions...

· good perspective for growth: service catalog is enlarged year after year in order to fulfil all the needs of bnp paribas personal finance entities...

We take our responsibility to protect the personal information provided to us seriously... for more information about how jll processes your personal data please...