TRABAJO TECHNICAL SUPPORT III MÁLAGA, MÁLAGA

Additional information the team our technical support team is critical to our success and mission... your impact provide tier 3 level technical support to customers...

Your responsibilities and impact as a technical support agent will be... – provide service with high quality, using the technical knowledge learned from internal...

– provide service with high quality, using the technical knowledge learned from internal training and support systems...   – answer and solve technical questions...

Your responsibilities and impact as a technical support advisorwill be... provide service with high quality, using the technical knowledge learned from internal...

Your responsibilities and impact as a technical support will be... technical understanding/previous knowledge is a plus... answering incoming queries from customers...

Ensure that the technical debt is properly managed, with the support of sw architecture leads... support stakeholders to prioritize user stories and technical items...

What you'll bring technical skills: experience in a technical business analysis role or similar... maintain a technical understanding of the solution being delivered...

Job description requisition id:  it support specialist                         the opportunity as an it support specialist, you will participate in development...

Responsibilitiestake incoming user requests b2c (via telephone/email, log call details onto case management systems and provide response and resolution within sla...

As we encourage continuous learning, we will support your ongoing training... you have all the technical skills for implementing and maintaining automated tests...

technical debt management (10%): proactively tackle technical debt, enhancing the codebase for better performance, scalability, and maintainability...

The product enablement team is in charge of animating content in person or remotely to spread knowledge and technical expertise to our customers...

Advanced knowledge of technical troubleshooting principles and methodologies... experience in a geographically spread technology support organization...

It’s a place where you can try new ideas, take risks, and enjoy the support to move fearlessly forward... with peers and clients locally and around the world, you...

Provide technical guidance and support to other it teams, including support for system-related issues and incidents... what you'll do analyse business requirements...

This new group supports the business users globally from an applications management support perspective... you will work together with the business process owners...

Write design technical documents... assist with providing third-level support to business users... ability to lead stand-ups, retrospective and technical review...