TRABAJO HEAD CUSTOMER SERVICE PLATFORMS MÁLAGA, MÁLAGA

Friendly professional and proactive approach to customer service... proficiency with automated customer support tools and platforms (preferred)...

Strong understanding of customer lifecycle principles and customer engagement... manage and leverage the crm for customer data insights... craft compelling and brand-consistent...

Requirements technical skills: proven work experience in a customer service or helpdesk role (2-3 years)... this role reports to the head of local support and will...

Provide a high level of customer service... create, develop and manage new business opportunities through various mediums, working alongside a senior sales manager...

Itil certification or equivalent it service management knowledge... work with with the customer to ensure cost-effective software licensing agreements...