TRABAJO CUSTOMER SERVICE DIRECTOR SUPPORT MÁLAGA, MÁLAGA

Location/region: france or italy or spain – close to an international airport with direct connections to european capitals reports to: sr director, service emeai...

About the company this global technology and services leader helps top brands grow through digital solutions and customer experience innovation specializing in digital...

Friendly professional and proactive approach to customer service... proficiency with automated customer support tools and platforms (preferred)...

With 170,000 associates worldwide, they provide innovative customer service solutions and seamless customer experiences... about the companyour partner is a global...

Your mission:? evaluate customer interactions to assess service quality against hospitality standards... ? work with management to develop strategies for enhancing...

What you will do in this role    as a  customer service representative  on our team, you will:  - answer customer inquiries via email and telephone in an efficient...

Qualifications• minimum 3 years of leadership experience from a global customer service function, preferably a service desk• strong communication skills• customer...

Application support engineer do you have a background in application support engineering? are you a solution-oriented professional with strong english proficiency?...

You will also be mentored by your teammates on the support team... who will you be working with?you’ll be working closely with the support manager ensuring that...

Close reservations and support booking-related inquiries... your role join a dynamic customer service team representing a major international hotel chain...

Consistently align work with established kpis and service standards... manage a structured queue of support tickets, ensuring timely and sla-aligned resolution...

Qualifications •    minimum 3 years of leadership experience from a global customer service function, preferably a service desk •    strong communication skills...

Provides education support on product usage and customer training... work is driven by customer demand and pre-planned support requirements...

Requirements technical skills: proven work experience in a customer service or helpdesk role (2-3 years)... strong knowledge of first- and second-line support operations...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed... com or similar crm -    have experience finding...

Assign and analyze customer payments and accounts...   optimize average collection periods of customer payments through active debt claim management...

• keep abreast of local trends and customer preferences to enhance service delivery... • previous experience in customer service, sales, or administration is desirable...

 exceptional customer service skills, balancing customer/company needs...  taking the lead in building customer sales proposals, presentations, and quotations...