TRABAJO DIRECTOR BUSINESS SUPPORT MIRAMAR, VALENCIA

* strong knowledge of itil or similar frameworks for production support... * production support oversight: lead end-to-end production support processes for the third-party...

* manage user access and onboarding support for apex analytics... * provide support and guidance for proxy (emergency) onboarding submissions...

* support with mailing of tax returns, correspondence etc... * support with signatures with respect to sox controls, sows etc... * works on and supports other projects...

* create and maintain documentation of systems, including design diagrams, technical specifications, and guidelines for support... these areas oversee building tools...

* ability to write reports, business correspondence, and procedure manuals... responsible for short- and long-term planning and strategizing for assigned indirect...

* experience with tibco businessworks (v5, v6), ems, hawk, business events and bpm... * remain current with industry trends in order to advise and advocate solution...