TRABAJO SERVICE DELIVERY MANAGEMENT SUPPORT MADRID, MADRID

You bring significant experience in service delivery roles and have a proven track record of successful operational management in enterprise environments...

Proven experience in service delivery management or a related field... main tasks and responsibilities: ensure service delivery operations and hardware service repair...

Implements client feedback to refine service delivery... ) supervises daily operations to ensure smooth service delivery...   crisis management quickly identifies...

· platforms management... · - delivery management coordination with it ops (toolchain ci/cd) for pre-production and production environments – after test phases validations...

Nice to have: proven experience in (external) customer relationship management; availability to travel frequently with short notice; ideally you have experience...

Our team is creating the curve for digital service experiences...   our customers expect their service to be as innovative and excellent as the rest of our products...

Amazon hub delivery allows local small businesses to partner with amazon to provide flexible and cost-effective delivery service to delight customers globally...

Collective transport service in some sites... descripción de puesto: an opportunity for material support management mro has arisen within airbus defence and space...

Lean, six sigma) to optimize service delivery and reduce operational costs...   support new product introductions and ensure service readiness across the region...

Utilise knowledge management to drive forth automation... ability to work in a matrix management environment... strong knowledge of first- and second-line support...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

Obsolescence and asset management... it cybersecurity and continuity management... · good project management skills... manage various production support roles (technical...

Providing primary service and support to the defined territory... providing back-up service support outside of assigned territory as needed...

Tasks and responsibilitiesservice transition for galileo is implemented according to the euspa service management framework, that includes mission definition, mission...

You will do this based on customer requirements and signify service policies... furthermore, you will: present results to the service manager/proposal manager /...

Years of prior management experience in a corporate environment, encompassing commercial management or management in a field that requires regular customer interaction...

The it service owner is responsible to operate an it service e2e within the defined sla, including understanding and tracking the service dependencies...

As part of the technical support help desk and support system provide first class support to our clients post-delivery... strong service attitude and initiative...

Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health... you will be responsible for driving strategic...

• coordinate and support the risk and issue management process... • results-oriented approach to work delivery and output... • participate in regional initiatives...