TRABAJO IT SERVICE PROCESS MADRID, MADRID

Proven track record in managing service delivery and meeting sla targets... demonstrate strong functional expertise and understanding/interest in end-to-end business...

itil foundations certification in the process of incident management, problem management, service level management... what are we looking for?we are looking to incorporate...

Perfil buscado (hombre/mujer)el/la service delivery manager se encargará del gobierno del servicio tecnológico en la entidad en las dimensiones de ejecución ...

Actualmente nos encontramos en un proceso de expansión en nuestro equipo de its (information technology services) y buscamos incorporar a un/a it service manager...

Conocimientos funcionales... conocimientos y experiencia a alto nivel en infraestructuras y desarrollos tecnológicos... valorable experiencia técnica previa a la...

In addition, work with multiple businesses and teams to gather process and system data for integrating into a centralized service management system... com/careerconnectresources/ge11global/en_global/desktop/assets/images/poster_screen_reader_optimized_w_supplement...

Develop process maps, standard operating procedures, and process performance metrics... work with regional process owner teams to drive cross-regional end-to-end...

Provide efficient customer service at all times... providing technical support service for incidents and requests reported via the service centre support portal...

it project manager en madrid... oversee and consolidate it budgets and costs for your scope... reporting to the head of it team the it project manager will have...

Work closely with our colleagues group it service operations teams (infrastructure and security) to deliver a consistent quality of service...

Provide leads to service management and outside service sales by leveraging customer purchasing trends on service / suppliers / parts... the incumbent will be responsible...

it doesn't matter where you live... • you challenge and monitor it and continuity risk management processes and quality... regirm-es as well focuses on the information...

Experience in cybersecurity and it risk management area... measure and analyze work performances, proposes improvements to processes, including customer service...

Drafting, reviewing and negotiating it contracts and advice regarding it and ip matters, including the implementation of new eu regulations (e... mission and responsibilities:as...

Familiarity with information systems auditing, monitoring, controlling, and process assessment... it is key also have experienced in documenting security procedures...

Drive process automation... monitor process execution during ramp-up/until stable and control process stability... align process concepts with sap/it team...

Independently drive process improvements: take full ownership of end-to-end support process enhancements, proactively identifying and implementing improvements to...

Strong understanding of it service management frameworks (itil, itsm)... proven track record of successfully optimizing service delivery processes...