TRABAJO CUSTOMER SERVICE NATIVE PLUS MADRID, MADRID

? customer savvy: demonstrated experience in customer service with a passion for teamwork... ? client understanding: ability to assess and meet customer needs effectively...

Required experience: experience in customer service... nd - german, english, customer service, finances, financial... *** requirements: ***- required languages:...

? customer service experience: previous experience required... ? requirements:?? language proficiency: native french and advanced english (minimum c1)...

Skills & other requirements: english native speaker valuable experience maintaining and updating databases... join us on our exciting journey! position purpose...

) knowledge is a plus  excellent communication, organization and customer service skills  strong teamwork skills, positive attitude, dynamic and enthusiastic  passionate...

• basic computer proficiency and familiarity with customer service software is a plus... • document customer interactions meticulously and contribute to ongoing...

customer service experience and a strong desire to work in a team... join us     exciting opportunity for native german speakers in customer service! are you passionate...

Responsibilitiesresolve complex customer complaints professionally via phone and email... requirements experience in customer service or a similar role and possibly...

customer centric mind-set... solid customer relationships are our main goal... what you’ll bring: customer focused with ability to identify and solve problems...

Required experience:  experience in customer service...     requirements: required languages:  french native and english advanced (minimum c1)...

Required experience:  experience in customer service...     requirements: required languages:  german native and english advanced (minimum c1)...

*** requisitions: *** - native or bilingual level of german is mandatory... we are looking for a person with a native level of german and an advanced level of english...

• experience required: customer service experience... requirements:• languages required: native german and advanced english (minimum c1)... • work mode: on-site...

? requirements:language skills: native or bilingual flemish... are you an ambitious person who enjoys customer contact? then this is the ideal position for you!...

Lead initiatives to improve service revenue, contract penetration, and customer retention...   experience with cloud-based service platforms (e...

Familiarity with the mobile phone industry and online service markets, with strong experience in customer service and operational management... 主要职责（1）线上服务运营管理负责欧洲地区线上服务团队的日常管理，包括人员招聘、培训、绩效评估和激励机制。监督线上服务流程，确保服务质量和效率，及时处理用户反馈和投诉。优化线上服务流程，提高服务效率，降低运营成本，提升用户体验。（2）线上服务渠道管理管理和优化线上服务渠道，包括官方网站、社交媒体平台、在线客服、远程技术支持等。监控和分析线上服务渠道的表现，制定改进措施，提升渠道的用户覆盖率和服务质量。（3）数据分析与报告收集和分析线上服务相关的数据，包括用户行为、服务满意度、投诉处理等，为决策提供数据支持。定期生成运营报告，向管理层汇报线上服务的运营状况和改进措施的实施效果。根据数据分析结果，提出优化建议，推动线上服务的持续改进。（4）跨部门协作与产品开发、市场推广、销售等部门密切合作，确保线上服务与公司整体业务的协同推进。参与制定和执行跨部门项目，协调解决跨部门合作中的问题，确保项目顺利推进。（5）预算管理制定和管理线上服务运营预算，确保资源的合理分配和有效利用。监控预算执行情况，及时调整预算分配，确保运营目标的实现。任职要求（1）教育背景本科及以上学历，市场营销、管理学、通信工程、计算机科学等相关专业优先。（2）工作经验...

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