TRABAJO AREA CUSTOMER SERVICE MANAGER MADRID, MADRID

Estamos ampliando nuestro equipo!debido a nuestra gran expansión, seleccionamos para nuestro mega centro ubicado en el corazón de madrid un sales and customer service...

As our customer evolves, we must evolve the service we provide by ensuring seamless onboarding for new services and world class customer responsiveness when issues...

Ensure each functional manager has appropriate capacity to accurately provide the necessary metrics to complete the service decks each month... hybrid workplace...

Job scope:the customer success manager will be interacting daily with account management, sales operations & service delivery... service assurance, service delivery)...

The ceo of customer unit iberia and global customer unit telefonica will be a member of the market area leadership team... experience as head of global customer...

Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes...

customer service orientation and experience in process improvementcopc knowledge will be an advantage... the main tasks of this position will be the following:ensure...

High customer service orientation... experience of heavy equipment parts/service management with emphasis on customer service salesrelevant experience in managing...

Lead development of customer relationship including joint business planning and top customer engagement, to boost sales and enhance the relationships...

customer management, negotiation & influencing skills... skills improving customer experience through long term client relationships... knowledge, skills and experience...

In this varied and challenging role, you will be responsible for the first customer contacts, so you have a passion for delivering exceptional customer service as...

• experience/knowledge of customer experience improvement tools: voice of customer (voc) programs and analysis methodologies (customer journeys, customer personas...

Proven track record of successfully optimizing service delivery processes... strong understanding of it service management frameworks (itil, itsm)...