TRABAJO IT SERVICE DESK OUT

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Youll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

O    measuring and service level reporting for it services... key accountabilities and decision ownership: o    ensuring service level targets / service level objectives...

Únete a nuestro equipo de gestión de usuarios como service manager service desk y sé parte de esta transformación... lo que buscamos en ti para ser parte de esta...

its your role to support and advise the it service owners and it management on how to improve business performance via it... it service development specialist the...

• knowledge of it service performance measurement and reporting (kpis, slas, olas)... if you are passionate about it service management, this is your opportunity...

The it service owner is responsible to operate an it service e2e within the defined sla, including understanding and tracking the service dependencies...

What you bring experience in a service desk or it support role... contribute to documentation, knowledge base articles, and service catalog improvements...

Build and maintain the mondia it service desk knowledge base... dispatch service desk tickets to various technical teams following established operations processes...

D_it service engineer... with its headquarters in munich, germany, allianz technology is allianz's global it service provider and delivers it solutions that drive...

Proactively run escalations using service incident management protocols and support the service incident manager when needed... demonstrating an open and willing...

Mínimo 3 años de experiencia en roles de coordinación o supervisión de service desk o soporte it... valorable certificaciones en itil, service management, etc...

What you’ll do for key named vodafone customers, the vbse enoc service desk advisor provides world class customer service while owning and managing customer incident...