TRABAJO IT SERVICE DESK HIGH GRANADA, GRANADA

service mapping: build and maintain accurate service maps within the cmdb to visualize dependencies and relationships among components... qualifications cmdb management:...

You act as a business partner and help our customers to improve their it solutions and processes... if this sounds as awesome to you as it does to us, reach out...

In this hands-on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly...

Company description we are in business for people, empowering people in service organizations with innovative enterprise and business software solutions...

Funciones principales: - recepción de llamadas, emails, mensajes instantáneos de incidentes usuarios, categorización, gestión de prioridades -diagnóstico y tratamiento...