TRABAJO TECHNOLOGY HELP DESK SUPPORT ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... collaborate with external platform vendors to understand product roadmaps, advocate for customer...

Build and maintain ux/ui roadmap, prioritize the backlog, specify user stories with the help of a business analyst... provide recommendations and support for web...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

What you bring experience in a service desk or it support role... escalate complex issues to 2nd line support when needed... what you’ll do provide 1st line it support...

•    support troubleshooting of complex issues in production... you will guide and promote optimal use of technology to support the cost-effective delivery of business...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... maintain a global product template and support localization, ensuring...

Test new developments to ensure they work as intended   develop training materials and leading sessions to help others understand our applications  monitor support...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

You will guide and promote optimal use of process and technology to support the cost-effective delivery of business requirements within the area of expertise...

•    provide appropriate documentation for the product area, training and coaching to the business users, development, test and support teams...

Strong knowledge and project experience deploying cisco sdwan technology... participate in the it governance processes that enable prioritization across multiple...

support the analysis and resolution of products issues in collaboration with the sustain team... ) deliver support to the markets/factories for new implementations...

We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together...      this role will develop and support a...

You will further support the operational management of the portfolio of digital touchpoints...   as part of the digital touchpoints team, you will collaborate with...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams...   the role   we are looking for a functional...