TRABAJO TECH SAVVY CUSTOMER SUPPORT ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

support the analysis and resolution of issues as part of the third-level sustain...     position snapshot  location: nestle global tech hub barcelona, spain type...

•    support troubleshooting of complex issues in production... we are looking for a  platform lead - cms (drupal)  to be part of our  nestlé nespresso digital and...

Engage with the necessary stakeholders; tech leads, business analysts, product mangers, project managers, enterprise architects, etc...

You’ll also collaborate with the digital supply chain tech lead to prioritize the backlog and support the ongoing operation and sustainment of the supply chain...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

You’ll also collaborate with the digital finance tech lead, prioritize the backlog, and support the operation and sustainment of the finance solution portfolio...

Be accountable for the consistency of the digital strategy & tech pmo operating methodology and associated processes...      this role will develop and support...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams... in we created the digital hub in barcelona...

You will further support the operational management of the portfolio of digital touchpoints... also ensuring all projects are consistent with overall it customer...

support events: lead preparation activities for  large promotional events, ensuring system stability and performance are optimized... your goal is to eradicate performance...

We are looking for a network platform manager to be part of our nestlé nespresso digital and tech team... participate in the it governance processes that enable...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... you will guide and promote optimal use...

We are looking for a  business analyst omnichannel  to be part of our  nestlé nespresso digital and tech team... we are looking for a  business analyst omnichannel ...

Act as a go-to expert for it customer services on various projects...   test new developments to ensure they work as intended   develop training materials and...

Monitor tech and business kpis related to ux/ui and take actions for optimization... provide recommendations and support for web mastering activities to agencies...

Provide level 3 (expert analysis/resolution required) support requests from users and customers as channeled by the support & operations team...

We design and support our solutions end-to-end... itsm automation and api we are looking for a tech lead - api and automation to be part of our nestlé it workforce...