TRABAJO SERVICE DELIVERY MANAGEMENT PROCESS ESPLUGUES DE LLOBREGAT, BARCELONA

Availability for on call service...   itil  and project management certification... experience: 8-10 years of experience on performance investigation root cause...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Business process automation: identify opportunities for process automation...     process and solution analysis, documentation, and testing: analyze and document...

Experience in business process automation and knowledge of associated tooling... automation) to improve the pmo best practices in order to achieve higher maturity...

Strong product mindset and experience leading digital transformation that include service design initiatives... identify and implement improvements in customer service...

Coach junior developers and collaborate with operations teams to optimize the continuous delivery pipeline... facilitate and orchestrate agile, incremental delivery...

Ensure the proper delivery of sprints and releases with appropriate regression testing... experience in project and product management, agile methodologies and solution...

Partner delivery management: act as a sponsor or escalation point for critical partner delivery issues in coordination with product managers...

Extra skills that set you apart:      familiar with procurement management and portfolio management   nespresso corporate/functional/market/business/organizational...

Experience working in agile project management...   experience with stakeholder management and strong interpersonal skills... you’ll follow established project...

In this position, you will participate on building and evolution of an advanced global vulnerability management program...   nestlé is seeking a highly experienced...

Retail ops, finance, supply chain), in collaboration with the team of service design... strong product management skills: discovery, roadmap ownership, stakeholder...

Strong stakeholders management and experience working in a multicultural environment... identify gaps in existing functionalities, options for improvement and opportunities...

What you’ll do     exception management with self-billing process in coordination with procurement & nestle markets... creation and management of credit notes...

•    proven experience in leading a technical a platform and business stakeholders management... you will guide and promote optimal use of technology to support...

Product manager, service now product manager, service now... strong effective communication and stakeholder management skills at all levels, including working...

You will guide and promote optimal use of process and technology to support the cost-effective delivery of business requirements within the area of expertise...

Thrive in high-pressure situations and maintain a strong focus on delivering exceptional service to customers... sap technology manager is accountable for the...

Stakeholders management skills... project management skills would be valuable... analyze, document and test program development, logic, process flows and specifications...

Collaboration with the other modules such as request fullfiment, incident management, problem management, knowledge management whenever necessary - advocate for...