TRABAJO SENIOR TECHNICAL SUPPORT SERVICE ESPLUGUES DE LLOBREGAT, BARCELONA

What you bring experience in a service desk or it support role... escalate complex issues to 2nd line support when needed... contribute to documentation, knowledge...

The role:   regional business solutions technical & production is end-to-end accountable for the global and regional applications used within the technical &...

Create and maintain technical documentation... troubleshoot and resolve technical issues related to cai solutions... provide technical expertise and guidance to...

Soft skills   proven technical and people leadership...   thrive in high-pressure situations and maintain a strong focus on delivering exceptional service to...

Excellent ability to analyze functional and technical needs, and describe associated data flows and technical physical or cyber security controls needed...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Ability to gather and analyze business requirements and translate them into technical specifications... team leadership: lead a team of developers, providing guidance...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Provide recommendations and support for web mastering activities to agencies and markets who are the business users of the platform... with more than chf 94...

•    experience of successfully leading technical evaluations...    •    experience of resolving technical issues, including those involving 3rd parties...

Lead technical discussions, foster knowledge sharing, and encourage collaboration within your team and across teams...     what you’ll do: define and drive the technical...

technical skills: high level of proficiency in microsoft office... as a talent acquisition trainee you will report into the it talent manager and support emea region...

Availability for on call service... support events: lead preparation activities for  large promotional events, ensuring system stability and performance are optimized...

technical skills: expertise in marketing data sets and data sources, methodologies for data insights, and advanced analytics applications in marketing...

You have proven knowledge on customer service (sap sd)  you have proven experience working directly with a variety of stakeholders in matrix organization to understand...

· experience in project management, team management and product roadmap definition · relevant technical and industry certifications are a plus...

Experience with azure devops and service now, particularly with application portfolio management (apm)... the unique space of sensory evaluation for nestlé involves...