TRABAJO PAID CUSTOMER SERVICE PRODUCT ESPLUGUES DE LLOBREGAT, BARCELONA

Identify and implement improvements in customer service workflows to enhance efficiency, reduce friction, and improve agent and customer experience...                                         ...

Engage with tech leads, business analysts, product managers, product owners and our development practice within and across the product groups to ensure alignment...

Design business scenarios and use cases for the product... develop and deliver training materials for the product area... we are looking for business analyst to...

Participate in the product discovery activities with end users (e... ability to use data and insights to drive prioritization and product decisions...

product manager, service now product manager, service now... defines the long-term business capability automation and digitalization roadmap for the business...

•    provide appropriate documentation for the product area, training and coaching to the business users, development, test and support teams...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Contribute to documentation, knowledge base articles, and service catalog improvements... what you bring experience in a service desk or it support role...

Bonus points if you:  have a good understanding of sap crm & sd modules and customer & product data structures... also understanding sales, promotion management...

As part of the digital touchpoints team, you will collaborate with technology leads and solution architects in the fields of ecommerce, retail technologies, customer...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...   •    contribute to the availability...

The consumer cai product group is currently looking for a conversational ai technical product owner... collaborate with product owners, business analysts, and other...

Act as a go-to expert for it customer services on various projects...   you have proven knowledge on customer service (sap sd)  you have proven experience working...

What else should i know?   paid  internship opportunity... the eurofins network of companies believes that it is a global leader in food, environment, pharmaceutical...

Managing end to end of itsm integration and automation (servicenow, mulesoft, flow designer) - connect with product strategy and vision - act as a key stakeholder/sponsor...