TRABAJO PAID CUSTOMER SERVICE MANAGEMENT ESPLUGUES DE LLOBREGAT, BARCELONA

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

We are looking for business analyst to be part of our supply chain – customer service team, focused on ecommerce solutions... we are looking for business analyst...

Identify and implement improvements in customer service workflows to enhance efficiency, reduce friction, and improve agent and customer experience...                                         ...

Availability for on call service...   itil  and project management certification... experience: 8-10 years of experience on performance investigation root cause...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Contribute to documentation, knowledge base articles, and service catalog improvements... what you bring experience in a service desk or it support role...

Experience working in agile project management... active participation in project management communities of practice... you will further support the operational...

Also understanding sales, promotion management, b2b, customer management processes and related data points... you will coordinate activities across various geographies...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... retail ops, finance, supply chain), in collaboration with the...

Creation and management of credit notes generated from customer claims... coordination and collaboration with nestrade finance, accounting, project management for...

Extra skills that set you apart:      familiar with procurement management and portfolio management   nespresso corporate/functional/market/business/organizational...

Product manager, service now product manager, service now... strong effective communication and stakeholder management skills at all levels, including working...

Collaboration with the other modules such as request fullfiment, incident management, problem management, knowledge management whenever necessary - advocate for...

About the it hub at nestlé conversational ai (cai) is rapidly transforming how businesses interact with consumers, offering opportunities to capture deeper customer...