TRABAJO NEW CUSTOMER SUPPORT SPEAKERS ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... partner with customer support function, digital experience, tech and market stakeholders to...

Coordinate and monitor the process of creating new indirect and direct customers, as well as other customer life cycle changes... and manage rappel/visibility/return...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

Also understanding sales, promotion management, b2b, customer management processes and related data points... service deployment: define and support the deployment...

You will further support the operational management of the portfolio of digital touchpoints... also ensuring all projects are consistent with overall it customer...

Act as a go-to expert for it customer services on various projects...   test new developments to ensure they work as intended   develop training materials and...

) deliver support to the markets/factories for new implementations, sustain and leverage/improvement projects in the area of advanced analytics...

•    support troubleshooting of complex issues in production... •    drive innovation by leveraging new technologies and approach to renovate, extend, and transform...

support the business in structuring and assembling new agile teams driving these through all functions, layers and the demand management process...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams... in we created the digital hub in barcelona...

•    provide appropriate documentation for the product area, training and coaching to the business users, development, test and support teams...

Participate in the it governance processes that enable prioritization across multiple options and support the business governance processes (e...

•    estimate development effort for new projects and report progress of developments, to both technical and non-technical communities... •    hybrid working environment...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... considering a broader scope of products...

As business analyst your key assignment will be to support the on-going implementations and the evolution of existing tax applications... first working day...

Provide level 3 (expert analysis/resolution required) support requests from users and customers as channeled by the support & operations team...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

We design and support our solutions end-to-end... we continuously improve our products for the workforce, operating in 189 countries by embracing agile ways of working...