TRABAJO KEY USER CUSTOMER SERVICE ESPLUGUES DE LLOBREGAT, BARCELONA

We are looking for business analyst to be part of our supply chain – customer service team, focused on ecommerce solutions... we are looking for business analyst...

Identify and implement improvements in customer service workflows to enhance efficiency, reduce friction, and improve agent and customer experience...                                         ...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Contribute to documentation, knowledge base articles, and service catalog improvements... you’ll handle a wide range of it issues, from microsoft 365 to workplace...

Manage user journey mapping to illustrate employee interactions with the it employee digital hubs  , identifying key touchpoints and pain points collaborate with...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... retail ops, finance, supply chain), in collaboration with the...

Advance user of ms office, particularly in excel, databases and sql... ensure compliance of specific key audit processes: free product (inventory), rappel, loyalty...

Also understanding sales, promotion management, b2b, customer management processes and related data points... service deployment: define and support the deployment...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels...    type of work: hybrid  work language:...

- user experience workstream...   select and validate professional service providers and external suppliers...   conduct reviews with executive...

Experience with cloud components like azure app service, storage account, api management, key vault, app function...   position summary: as a technical product owner...

This means we not only deliver great it solutions with the best user experience we also quickly resolve issues as they arise... managing end to end of itsm integration...

Product manager, service now product manager, service now... increases product adoption, customer and consumer satisfaction and other value indicators secure...