TRABAJO HOME OFFICE CUSTOMER SUPPORT ESPLUGUES DE LLOBREGAT, BARCELONA

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

support the analysis and resolution of issues as part of the third-level sustain...   proficiency in the ms office suite (word, excel, powerpoint, project, visio...

And manage rappel/visibility/return payments support csd & kam team in all commercial review process (data preparation) perform ad-hoc analysis to support business...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

•    support troubleshooting of complex issues in production...   flexible work environment: experience a hybrid working model with two days in the office and three...

Flexible work environment: experience a hybrid working model with two days in the office and three days from home... •    provide appropriate documentation for...

Ensures product contribution to the business value following the guidelines of the cio office for the business kpis... increases product adoption, customer and consumer...