TRABAJO HELP DESK SUPPORT ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... collaborate with external platform vendors to understand product roadmaps, advocate for customer...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

What you bring experience in a service desk or it support role... escalate complex issues to 2nd line support when needed... what you’ll do provide 1st line it support...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... maintain a global product template and support localization, ensuring...

support the analysis and resolution of products issues in collaboration with the sustain team... ) deliver support to the markets/factories for new implementations...

•    support troubleshooting of complex issues in production... you will guide and promote optimal use of technology to support the cost-effective delivery of business...

We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together...      this role will develop and support a...

How can you help us?  training will be provided to the selected candidate so that he/she can effectively support on the following job duties: collaborate  with the...

•    provide appropriate documentation for the product area, training and coaching to the business users, development, test and support teams...

Test new developments to ensure they work as intended   develop training materials and leading sessions to help others understand our applications  monitor support...

Participate in the it governance processes that enable prioritization across multiple options and support the business governance processes (e...

We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together...   you’ll also collaborate with the digital...

You will guide and promote optimal use of process and technology to support the cost-effective delivery of business requirements within the area of expertise...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams... we celebrate individuality, believing...