TRABAJO END USER SUPPORT CUSTOMER ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Advance user of ms office, particularly in excel, databases and sql... and manage rappel/visibility/return payments support csd & kam team in all commercial review...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... participate in the product discovery activities with end users...

Additionally, you will enhance and improve the technology platforms that support these business operations... validate and test developments at the end of development...

Deliver training to the end users... support the analysis and resolution of products issues in collaboration with the sustain team... we strive to create an environment...

•    provide appropriate documentation for the product area, training and coaching to the business users, development, test and support teams...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams... in we created the digital hub in barcelona...

We design and support our solutions end-to-end... managing end to end of itsm integration and automation (servicenow, mulesoft, flow designer) - connect with product...

You’ll act as a point of escalation, support knowledge-sharing, and collaborate with the service desk manager on daily team coordination...

What you’ll do provide 1st line it support for end users across europe... escalate complex issues to 2nd line support when needed... additional information we support...

The product manager delivers applications that support nestlés initiative to simplify the life of the end user, standardize work across nestlé markets and businesses...