TRABAJO CUSTOMER SERVICE TECH SUPPORT ESPLUGUES DE LLOBREGAT, BARCELONA

Years of experience building products for customer support... identify and implement improvements in customer service workflows to enhance efficiency, reduce...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

We are looking for business analyst to be part of our supply chain – customer service team, focused on ecommerce solutions... we are looking for business analyst...

Additionally, you will ensure effective knowledge sharing and organizational change management to support our extensive sap landscape... we strive to create an environment...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

•    support troubleshooting of complex issues in production... we are looking for a  platform lead - cms (drupal)  to be part of our  nestlé nespresso digital and...

What you bring experience in a service desk or it support role... escalate complex issues to 2nd line support when needed... contribute to documentation, knowledge...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... retail ops, finance, supply chain), in collaboration with the...

Engage with the necessary stakeholders; tech leads, business analysts, product mangers, project managers, enterprise architects, etc...

You’ll also collaborate with the digital supply chain tech lead to prioritize the backlog and support the ongoing operation and sustainment of the supply chain...

service deployment: define and support the deployment of new services related to syndicated data in nestlé business shared service centers   we offer you  we offer...

Additionally, you will enhance and improve the technology platforms that support these business operations... provide appropriate documentation, training and coaching...

You’ll also collaborate with the digital finance tech lead, prioritize the backlog, and support the operation and sustainment of the finance solution portfolio...

You will further support the operational management of the portfolio of digital touchpoints...   as part of the digital touchpoints team, you will collaborate with...

Availability for on call service... support events: lead preparation activities for  large promotional events, ensuring system stability and performance are optimized...

Be accountable for the consistency of the digital strategy & tech pmo operating methodology and associated processes...      this role will develop and support...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams... in we created the digital hub in barcelona...

We also support markets with managing local spend... creation and management of credit notes generated from customer claims... coordination and collaboration with...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... you will guide and promote optimal use...