TRABAJO CUSTOMER SERVICE MANAGEMENT ESPLUGUES DE LLOBREGAT, BARCELONA

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

We are looking for business analyst to be part of our supply chain – customer service team, focused on ecommerce solutions... we are looking for business analyst...

Identify and implement improvements in customer service workflows to enhance efficiency, reduce friction, and improve agent and customer experience...                                         ...

Availability for on call service...   itil  and project management certification... experience: 8-10 years of experience on performance investigation root cause...

You’ll split your time between providing high-level it support and guiding a team of service desk engineers to deliver outstanding service...

Contribute to documentation, knowledge base articles, and service catalog improvements... what you bring experience in a service desk or it support role...

Experience and functional understanding of sales, promotion management, b2b, customer management processes and related data points... we are seeking a highly skilled...

Experience working in agile project management... active participation in project management communities of practice... you will further support the operational...

Additionally, you will ensure effective knowledge sharing and organizational change management to support our extensive sap landscape... we strive to create an environment...

Also understanding sales, promotion management, b2b, customer management processes and related data points... you will coordinate activities across various geographies...

Design thinking, lean start-up), including expertise in focus group management, customer journey mapping, competitive research, and customer research...

Martech, crc, commerce, erp) to support seamless customer engagement and operational continuity... retail ops, finance, supply chain), in collaboration with the...

Automation) to improve the pmo best practices in order to achieve higher maturity in project management, program management and portfolio management...

Creation and management of credit notes generated from customer claims... coordination and collaboration with nestrade finance, accounting, project management for...

Extra skills that set you apart:      familiar with procurement management and portfolio management   nespresso corporate/functional/market/business/organizational...

Good project management skills... strong stakeholders management skills at all levels, in a cross-function and global environment... project management and support:...

Experience working in agile project management...   experience with stakeholder management and strong interpersonal skills...   in we created the digital hub...

In this position, you will participate on building and evolution of an advanced global vulnerability management program...   nestlé is seeking a highly experienced...