TRABAJO ADAPT USERS TO NEW ESPLUGUES DE LLOBREGAT, BARCELONA

Enhance our workflow: propose new tools, workflows, or improved technology...   build for scale across 40+ markets, serving millions of users with global consistency...

•    ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services as well organization, prioritization...

Provide appropriate documentation, training and coaching to business users and development, test, and support teams...                                                                          ...

Drive prototyping and implementation of new design in reference website environment... share ux/ui and web mastering best practices with the business users...

Provide appropriate documentation, training and coaching  to the business users and development, test, and support teams...                                      ...

Deliver training to the end users... ) deliver support to the markets/factories for new implementations, sustain and leverage/improvement projects in the area...

Participate in the product discovery activities with end users (e... onboarding: prepare your onboarding journey and welcome you on your first day at nespresso!...

You will oversee the implementation of a new crisis management solution across the europe zone, which includes configuring, testing, training, deploying, and supporting...

You will technically lead experimentation with new functionalities to innovate in the domain of process intelligence... remain actively engaged with the latest trends...

Collaboration with the other modules such as request fullfiment, incident management, problem management, knowledge management whenever necessary - advocate for...

Provide level 3 (expert analysis/resolution required) support requests from users and customers as channeled by the support & operations team...

Ensure that relevant stakeholders are involved in specification of new services and/or major upgrades to existing services... responsible for the fit/gap analysis...

Collaborate with other business analytics teams and networks to leverage new data sources for developing market insights... you will collaborate with diverse business...

What you’ll do provide expert-level 1st line it support for users across europe troubleshoot a wide range of issues involving: microsoft 365 (outlook, teams, onedrive...