TRABAJO CUSTOMER EXPERIENCE SPECIALIST ITALIAN

Work with management to develop strategies that improve service delivery and customer experience... minimum 1 year of experience in a similar role...

* existing experience in travel industry highly valued... * proven experience in a customer service, sales, or sales administration role, with at least 2+ years&...

Advert->language($csl)->content --> what you will do provide first line technical and administrative analysis and resolution to issues raised by our customers, and...

Advert->language($csl)->content --> manage customer relationships and support customer success goals identify growth opportunities handle customer inquiries and...

Advert->language($csl)->content --> your role: managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete...

You will be involved in managing contractual obligations with suppliers... you will support voice and data technology devices produced by avaya and cisco... advert->language($csl)->content...

customer success accelerates core business outcomes, mitigates risk, cultivates relationships, removes friction, and improves customer experience...

Ensure customer renewal and drive the growth of customer advocates... customer success accelerates core business outcomes, mitigates risk, cultivates relationships...

O responding promptly to customer inquiries... key activities / responsibilities to perform:ensure customer satisfaction and provide professional customer support...

Exposure to customer success or customer service strongly preferred... previous experience with technical integrations... italian and/or french language proficiency...

customer orientation... department: customer service reports to: customer service supervisor... handling customer return requests... the customer service specialist...

Italki is seeking a motivated and experienced customer success specialist with a proven track record of performance, customer empathy, and results-oriented thinking...

Education and experience required: typically a bachelor's degree or equivalent experience and/or 1-2 years related experience or master's degree...

Qualifications experience in managing customer service teams experience with e-commerce environment... handles sensitive customer complaints...

Proven experience in building customer relationships and maintaining professional customer service even in challenging situations... executes quote and order management...

With passion, as well as our service and customer orientation we strive for high customer satisfaction and help the business to achieve its profitable growth aspiration...

Real customer success is built on emphathy and trust... offers are based on the candidate’s experience and geographic location... this is an exciting opportunity...