TRABAJO PROCESS LEADER CUSTOMER CENTER BARCELONA, BARCELONA

Drive process related innovations and document the process... a successful process definition requires an effective process owner... responsibilities key accountabilities...

Proven experience in contact center operations or program/project management... do you thrive in dynamic environments, speak swedish or dutch fluently, and have...

Years of experience building products for customer support... identify and implement improvements in customer service workflows to enhance efficiency, reduce...

Years hands on experience in customer support specific technologies (ccaas, voip, case management, business process management systems, social listening tools...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... on-going product maintenance or the emergency and monitoring...

Business process automation: identify opportunities for process automation...     process and solution analysis, documentation, and testing: analyze and document...

Technical proficiency: high proficiency with customer success tools (e... location: barcelona, spain (hybrid)contract: full time / indefinite language(s): german...

What’s in it for you     we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

What’s in it for you     we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

customer renewals advisors showcase expertise in renewal strategy, deal architecture, customer negotiation, and navigating internal commercial and legal teams...

) providing assets and sustainability expertise to customer success managers (csms) to drive adoption across the customer value journey (esp...

What’s in it for you    we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

About bsc   the barcelona supercomputing center - centro nacional de supercomputación (bsc-cns) is the leading supercomputing center in spain...

What’s in it for you        we challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond wow...

On-going product maintenance or the emergency and monitoring call center... in this role, you will utilize your language skills in danish and english, to provide...

-be a problem-solver, addressing challenges and providing bespoke solutions to ensure customer needs are met...    -collaborate across departments to enhance...