TRABAJO PERFORMANCE IMPROVEMENT CUSTOMER BARCELONA, BARCELONA

Experience in database performance tuning and scalability... your goal is to eradicate performance bottlenecks, ensure  business continuity, and drive  continuous...

•    experience managing high volume of customer engagements... the objective of this function will be to optimize the customer onboarding and adoption processes...

Your role as a quality analyst, your mission is to ensure that our customer support meets and exceeds expectations... our customer support team is at the heart of...

Senior customer experience manager (m/f/d)_509... • demonstrated experience in customer experience (cx), project management, and driving initiatives to successful...

customer experience specialist... • expertise in customer experience strategies and tools, including integrating innovative technologies like ai across the customer...

As well as supporting the evolution of ferrer’s global customer experience (cx) initiatives by managing the global voice of customer (voc), driving actionable insights...

customer experience specialist (m/f/d)_508... • expertise in customer experience strategies and tools, including integrating innovative technologies like ai across...

Feel free to check our other opportunitiesin customer service in barcelonaor send us your cv to be considered for other projects or future opportunities...

customer orientation... customer retention... customer success management... proven ability to handle difficult customer situations and discuss complex issues with...

The standardized customer experience blends the human touch with key data-driven tech-touch interactions and self-service resources...   skills you’ll use:   professional...

Experience with crm platforms, customer journey mapping, and omni-channel customer behaviour... customer experience: solid understanding of customer journey mapping...

improvement in key performance indicators related to process efficiency and effectiveness... follow key performance indicators (kpis) to measure the success of process...

Experience with crm platforms customer journey mapping and omni-channel customer behaviour... customer experience: solid understanding of customer journey mapping...

Overview the customer service global process owner (gpo) functions as the chief architect, teacher, conductor and, when required, the enforcer of the customer service...

Update customer profiles, monitor invoices when cancelled bookings... serving the customer in all its queries and requirements... coordinate internally and/or respond...

The standardized customer experience blends the human touch with key data-driven tech-touch interactions and self-service resources... if you are interested in applying...

Resolve customer complaints, process returns or exchanges, and ensure customer satisfaction... sales support: identify potential sales opportunities through...

Collect clients' feedback post-onboarding for continuous improvement... act as our customer’s trusted point of contact, while having a direct impact on our customer...