TRABAJO GUEST SERVICE MANAGER HOTEL BARCELONA, BARCELONA

Required experience: manager... serves as guest relations manager and handles the tracking of service issues... strives to improve service performance...

Provide information on hotel services and facilities... under the guidance of the director of rooms, the guest experience manager directs the operations of the guest...

A guest service agent accepts, delivers and responds to guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities...

We’re looking for a hands-on, structured hotel manager to support the founder during setup and take full responsibility for day-to-day operations once the property...

Buscamos un guest service agent que nos ayude a recibir cada día a nuestros huéspedes, transmitiendo el valor y calidad de be mate y trasladar la sensación de “estar...

guest experience and securityensure guest satisfaction through a visible presence, proactive communication, and quick issue resolution... handled vip arrivals/departures...

Monitor guest satisfaction scores (e... own guest satisfaction kpis (e... analyze guest feedback trends and coordinate with relevant departments to address service...

Assist with training hotel staff on guest service best practices and vip protocols... ability to adjust services and approach based on changing guest needs and hotel...

➢ assist in the production of annual hotel business plan... ref: by march hotel management and tourism functions catenon is currently looking for a sales and events...

Continually update service offerings in line with trends and guest expectations... ensure service and other standards according to sops are adhered to...

* empowers employees to provide excellent customer service... * sets a positive example for guest relations... * responds to and handles guest problems and complaints...

Ensure efficient guest registration, check out and telephone service... ensure that front desk and communications meet hotel standards for maximum guest satisfaction...

Represents the hotel at industry events, trade shows, and networking opportunities to enhance brand visibility... we are looking for an experienced marketing manager...