TRABAJO CUSTOMER SUPPORT REMOTE BARCELONA, BARCELONA

Years of experience building products for customer support... ensure customer support tools and platforms effectively integrate with the broader landscape...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

remote work: no employment type: full-time... collaborate with other departments to address customer concerns and improve overall customer satisfaction...

Collecting customer feedbackcollaborate with the sales team and other departments to enhance the overall customer experience... you’ll gain valuable experience in...

- are windows and mac environment literate,  - have 1 year in a customer service environment, preferably technical support  - have excellent customer care knowledge...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...     what’s in it for you    we challenge conventions...

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

In this role, you will utilize your language skills in czech and english, to provide outstanding customer service and support... this role includes a company-paid...

Your role as a customer service advisor your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries...

Work experience providing remote technical support... providing a first level of remote customer support, telephone support and remote connection to diagnostic equipment...

As a customer service representative on our team, you will:  - take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts)...

As a  fashion support consultant on our team, you will:   - take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts)...

Proven experience in customer support or a related field within the payment industry, a must have... essential duties & responsibilitiesensure customer excellence...

Previous experience in customer service is a plus... escalating complex issues to the second-level support team as necessary... ensure high-quality support for workshops...