TRABAJO CUSTOMER SUPPORT HYBRID BARCELONA, BARCELONA

Documenting calls and cases in our customer relationship management (crm) tool, ensuring a seamless support experience... building and nurturing excellent customer...

Years of experience building products for customer support... hybrid working environment with flexible working scheme... type of work: hybrid work language:...

Familiarity with itil processes or structured support methodologies... ensure accurate categorization and prioritization of support tickets...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...     what’s in it for you     we challenge conventions...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...     what’s in it for you    we challenge conventions...

Collecting customer feedbackcollaborate with the sales team and other departments to enhance the overall customer experience... you’ll gain valuable experience in...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...         what’s in it for you        we challenge...

In this role, you will utilize your language skills in czech and english, to provide outstanding customer service and support... opportunity for hybrid working after...

Your role as a customer service advisor your main duty will be to deliver exceptional support to customers by handling both technical and administrative queries...

We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed...        what’s in it for you       we challenge conventions...

Proven experience in customer support or a related field within the payment industry, a must have... essential duties & responsibilitiesensure customer excellence...

Previous experience in customer service or call centers is highly valued... this role requires strong communication skills and the ability to support users in distress...

Your responsibilitiesprovide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...

Provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues... you enjoy problem-solving and delivering...

Your responsibilities provide top-notch customer support (b2c) via phone and email... understand, analyze, and solve customer and partner issues...