TRABAJO CUSTOMER HAPPINESS KNOWLEDGE MANAGEMENT BARCELONA, BARCELONA

Our function at a glance our o2c team will handle the following activities master data management sales orders management requests and disputes management credit...

Service personalisation: develop strategies to personalise customer interactions, enhancing customer satisfaction... implement quality improvement initiatives: use...

Lead, mentor, and develop a team of atlas customer care team, fostering a culture of continuous improvement, collaboration, and exceptional customer service...

·vendor management and service externalization experience... ·track record of budget and cost management... ·enterprise service management (itil or equivalent certification)...

•vendor management and service externalization experience... •track record of budget and cost management... •enterprise service management (itil or equivalent certification)...

Processes in customer fulfilment management core model include customer fulfilment order taking, order acceptance, customer fulfilment, master data required for...

•    manage customer investments, including setting and managing annual trade investment budget and activating tools negotiated with the customer...

Previous customer service experience: previous experience in customer service or related roles, preferably within the fashion industry... cross-functional collaboration:...

• strong time management and multitasking abilities to handle multiple customer inquiries simultaneously in a fast-paced environment... what we are looking for knowledge...

• strong customer relationship management skills... • experience in facility management... • implement and manage a robust change management process...

customer data platform expert (cdp) en hibrido... keep informed of the latest technology trends and innovations especially in the areas of customer data platforms...

Basic knowledge of excel... turn problems into solutions and happiness... interest and knowledge in sustainable fashion... help to improve our customer experience...

We are looking for business analyst to be part of our supply chain – customer service team... have knowledge of data and analytics platforms such as sap bw, microsoft...

knowledge of it platforms, tools, and apps, with windows/ms office skills being advantageous... accurately record call details in management systems, ensuring solutions...

Guide customers to self-service resources via our customer communities, knowledge base, blog series, and product documentation... at its core, the customer success...