TRABAJO CUSTOMER EXCELLENCE EXECUTION MANAGER BARCELONA, BARCELONA

Years of experience building products for customer support... identify and implement improvements in customer service workflows to enhance efficiency, reduce...

You enjoy interactions that lead to ultimate customer success and satisfaction... you focus on details, particularly with communication, follow-up and documentation...

Help maintain sops for customer service excellence... conduct briefings or workshops to upskill staff in service excellence and complaint handling...

Support managers, solution area leads, operations lead and team in daily/monthly activities and tasks, such as:  customer interaction and support: assist with customer...

Design thinking, lean start-up), including expertise in focus group management, customer journey mapping, competitive research, and customer research...

In we created the digital hub in barcelona to offer the best customer experience and innovation to b2c and b2b channels... 3+ years hands on experience in customer...

Also ensuring all projects are consistent with overall it customer objectives and strategic plans... 5+ years of experience as project manager in it and business/industry...

Hiring manager interview → selected candidates will then meet with the hiring manager to discuss the role and their experience in more detail...

Orchestrate and coordinate customer reference recruitment pipeline... identify and document customer references to support sales requirements...

We are looking for a it project manager to be part of our nestlé nespresso digital tech finance team...   in we created the digital hub in barcelona to offer the...

We are looking for an it project manager to be part of our nestlé nespresso digital tech supply chain team...   in we created the digital hub in barcelona to offer...

Excellent analytical, strategic conceptual thinking, strategic planning and execution skills... the agile pmo excellence lead embodies and enables an agile culture...

Interview with agnès, our crm manager... collaborate in launching new partnerships with adapted customer journeys... creative content - craft html messages and content...

Define, execute and optimise strategies that approach relevant moments of our customer journey —such as a referral program— to impact customer-related goals and...

Constantly strive to improve the overall customer experience... customer-centric experience: proven experience in customer-facing roles, especially in customer experience...

Constantly strive to improve the overall customer experience... customer-centric experience: proven experience in customer-facing roles, especially in customer experience...

This role is pivotal in enabling data-driven decision-making to improve customer engagement, lead customers to growth through reaching customer goals, mitigate risk...

Increases product adoption, customer and consumer satisfaction and other value indicators secure and compliant with internal standards and external regulations...

To ensure an excellent customer experience by managing client requests, coordinating terminal services, and supporting operational execution...