TRABAJO CUSTOMER EXCELLENCE BARCELONA, BARCELONA

Years of experience building products for customer support... identify and implement improvements in customer service workflows to enhance efficiency, reduce...

Support managers, solution area leads, operations lead and team in daily/monthly activities and tasks, such as:  customer interaction and support: assist with customer...

Collaborate with other departments to address customer concerns and improve overall customer satisfaction... strong customer service orientation with excellent communication...

The agile pmo excellence lead embodies and enables an agile culture...   in we created the digital hub in barcelona to offer the best customer experience and innovation...

You enjoy interactions that lead to ultimate customer success and satisfaction... you focus on details, particularly with communication, follow-up and documentation...

Monitor/a and report on service kpis and customer satisfaction metrics... support audits, safety compliance, and continuous improvement initiatives relevant to the...

Have a direct impact on our customer satisfaction, product adoption, and customer lifetime value... you have strong customer orientation and the ability to adapt...

Job descriptionour customer experience area works with a proactive and dynamic approach... customer satisfaction assurance: ensure that even in the most complex...

Help maintain sops for customer service excellence... conduct briefings or workshops to upskill staff in service excellence and complaint handling...

You have strong customer orientation and the ability to adapt to other people needs... ensure optimal use of the solution and look for opportunities to increase...

Maintain accurate records of customer interactions and transactions... handle customer inquiries, resolve issues, and provide proactive support...

Job descriptionour customer experience area works with a proactive and dynamic approach... do you have strong communication skills, a proactive attitude, and a passion...

Enhancing customer service... ensuring customer satisfaction... telephone excellence and communication skills... optimizing the overall customer experience...

customer services must follow daily the operational kpi’s to analyze inefficiencies to allow us to put in place actions to solve it, always looking for the excellence...