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TRAINING ADMINISTRATOR

Barcelona - Barcelona

Descripción de la oferta de empleo

Vertex Professional Services (VPS) is one of the world's largest training and development solutions providers. In 146 countries and 34 languages, VPS has helped global organizations transform the way they provide learning across their enterprise. With a global footprint and scale, it enables VPS to design, develop and deliver performance-driven training solutions that align with an organization's unique business challenges, objectives and culture to improve business performance. We are looking for a Training Administrator who is fluent in Swedish in our office in Barcelona (22@ district) or remotely from other cities in Spain. The primary objective of the role is to handle/analyse and answer requests/queries from the customer networks in relation to the retail training activities and associated tools, in accordance with established processes and defined KPIs. Hours: 40 hours per week, Hybrid or fully remote dependant on location.Days: Monday to FridayLocation: Barcelona or remoteResponsibilities: Handle requests/queries from the customer network via Jira ticketing system Analyse the request and find appropriate and sustainable solution to meet/solve the request.Manage Level 1 responses to requestor via the Hotline portal Escalate requests/queries to "Level 2/3" if a technical problem is identified Regular distribution of marketing emailsManage and keep the LMS database up to date with the support of the LMS administration team Make outbound calls to managers to review the training status of teams and provide assistance in making enrolments.We offer: Hybrid or fully remote depending where you are living International team Competitive salary 23 working days of holidays (possibility to have up to 26 days with rewards) Flexible salary (transport card - kindergarten access)Fruit, coffee, snacks in the office Office located in 22@ in Barcelona Reward program
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Detalles de la oferta

Empresa
  • VPS
Localidad
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 09/07/2025
Fecha de expiración
  • 27/02/2026
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